Last updated: March 30, 2026
These Terms & Conditions apply to your use of our website and any purchases made through Elkkosttoys. By accessing our site or placing an order, you agree to the terms outlined below.
1. General Use
This website is operated by Elkkosttoys. Throughout the site, the terms “we”, “us” and “our” refer to Elkkosttoys.
You must be at least 18 years old to use this website or place an order.
We reserve the right to refuse service or cancel orders if we believe there is misuse of our services, including fraudulent activity or inappropriate behaviour.
2. Products & Information
We sell physical products only. All product descriptions, images, and specifications are provided as accurately as possible.
Due to the nature of made-to-order items, slight variations in color, finish, or appearance may occur.
Prices are displayed based on your location and may vary depending on currency and exchange rates.
Import duties, taxes, or customs fees (if applicable) are the responsibility of the customer.
3. Orders & Payment
We accept payments via secure third-party providers such as Airwallex.
By placing an order, you agree to provide accurate and complete information.
We reserve the right to cancel or refuse any order before dispatch if:
-The product is unavailable
-We suspect fraudulent activity
-There is misuse of our services
4. Order Changes & Cancellations
If you need to make changes to your order, please contact us as soon as possible.
For made-to-order products, changes or cancellations are only possible before production begins. Once production has started, orders cannot be modified or canceled.
5. Shipping & Delivery
Orders are shipped to the address provided at checkout.
Production times may vary depending on demand, especially for custom items. Estimated timelines are provided as a guide but are not guaranteed.
Delivery times depend on the destination and courier service. Delays caused by shipping carriers or customs are outside our control.
If your order arrives damaged or incomplete, please contact us within a reasonable timeframe after delivery so we can assist.
6. Returns & Refunds
Due to the personal nature of our products, we do not accept general returns or exchanges.
We only offer solutions in cases where items are defective or damaged upon arrival. For full details, please refer to our Refund & Returns Policy.
7. Responsible Use
Our products are intended for responsible adult use only.
Some items may require experience and proper handling. It is your responsibility to ensure safe and appropriate use.
We are not liable for any misuse or improper handling of our products.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you agree to how we collect and use your data as outlined there.
9. Website Disclaimer
We aim to keep our website accurate and up to date, but we cannot guarantee that all content will always be error-free or uninterrupted.
We reserve the right to update or modify content at any time without prior notice.
10. Limitation of Liability
To the extent permitted by law, Elkkosttoys shall not be liable for any indirect or consequential damages resulting from the use of our website or products.
Nothing in these terms excludes liability where it cannot be limited by law.
11. Contact
If you have any questions about these Terms, please contact us at:
Email: elkkosttoys@gmail.com
